Handling pay run report submission exceptions

Go to Pay runs and View the failing pay run to establish the cause of the exception.

If the pay run process was the cause of the exception see the other article here.

If the report submission was the cause of the exception, then follow the steps below.

Continue the submission #

The first option to try in all cases is to continue the existing report submission as below:

if the above steps fail, usually very quickly, then you will need to restart the submission as

Restart the submission #

Change the Restart option as below to allow the entire report to be re-submitted from the start:

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