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Uploading Pay Items FAQ

Why do I get the error: “PayDefinition matching query does not exist” #

This error is almost always due to case mismatch. paiyroll® is case-sensitive, so the following will not match:

  • Holiday Pay (Pay Definition)
  • Holiday pay (Pay Item)

In the example above, ensure you use uppercase P or lowercase P in both cases and then re-upload.

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Updated on September 11, 2023
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