View Categories

Uploading Pay Items FAQ

< 1 min read

Why do I get the error: “PayDefinition matching query does not exist” #

This error is almost always due to case mismatch. paiyroll® is case-sensitive, so the following will not match:

  • Holiday Pay (Pay Definition)
  • Holiday pay (Pay Item)

In the example above, ensure you use uppercase P or lowercase P in both cases and then re-upload.

Powered by BetterDocs