Follow this advanced article to clear the rewind preferences company state at your own risk.
Rewind #
Confirm that you actually have a rewinding preference state set that needs to be cleared in Companies > Update > Main
The Rewinding field will have a tick to indicate that a rewind is in progress when set.
Process #
In the example below, we have used company Acme, which, of course, you will need to replace with your company.
1. Companies > Download… > Acme
2. Edit the company CSV in Excel
- Delete all columns after BAC_SUN that start with a $
- Replace preference column D with an open and closed curly bracket {} in cell D2 (assuming you have no other preferences set)
- If you have any numbers, e.g., 1 or a UTR, then prefix these with a single quote ‘
- 1 – > ‘1
- 1233456 – > ‘123456
- Save as an XLSX Acme.xlsx
3. Companies > Upload… > GB Choose file:Acme.xlsx > Upload file to server… > Pre-process selected data… > Publish…
4. Confirm that in Companies > Update > Main Rewinding is unticked
5. Delete the old pay run
6. Restart the new pay run – this will now not be checked out