Fix your RTI PayId duplicates in 1 day with paiyroll®
Our correction service resolves your duplicate PayId’s in just 1 day, without needing to contact HMRC.
1-day correction service (no waiting months/years)
Correct all PayId duplicates
No more calls to HMRC
Risk-free guarantee (no resolution, no fee!)
benefits
No more waiting
Our 1-day correction service means you no longer have to spend months or even years for HMRC to resolve duplicate PayId’s.
Correct all PayId duplicates
Multiple PayId duplicates can be identified and corrected altogether at once.
No more calls to HMRC
There is no need to call HMRC about duplicate PayId corrections because our software handles it for you.
Risk-free guarantee
If we don’t resolve the duplicates, you don’t pay anything – as simple as that!
who is this service for?
Anyone with duplicate RTI PayIds can use our service
If you have accidentally created duplicate RTI employment record(s), also known as a PayId, in the HMRC system by:
- Changing payroll software and did not correctly send the PayId change information
- Re-employed someone and did not change their PayId
- Not using Payroll IDs and have changed too many employee details
- Sent multiple RTI FPS (Full Payment Submission) files to HMRC
Or any other way…
How do you fix it?
paiyroll® sends a corrective RTI FPS to zero the duplicate records
We use our software, paiyroll®, and expertise to generate one or more corrective FPS to zero any duplicate employment records. All we need is your current FPS with each duplicate PayId and the original correct PayIds.
After the correction submission is made, the receipts are available and your duplications should be corrected within 24 hours.
Price from £330 + VAT.
FAQ
Many payroll professionals inadvertently create duplicate employment records in HMRC RTI system. Once created, these are impossible to remove and the only way is to contact HMRC.
The process can take between 18 months and 2 years to resolve! During this time, the employer’s pay bill and the employee’s Personal Tax Account (PTA) will be incorrect due to duplicate records, therefore it’s important to have duplicates removed.
A feature of the RTI system is multiple employments using explicit PayIDs or implicit PayIDs. If you send a different Pay ID (explicitly or implicitly), the system has been designed from day one to interpret that as a new and different employment. Fine when it is a new employment, a problem when it is a duplicate.
RTI has been designed to be a YTD cumulative system. Therefore, corrections can always be made on subsequent FPS submissions. Think about it this way: HMRC designed RTI such that if you make a mistake on your first monthly FPS, you get 11 more opportunities to correct it.
You can contact HMRC to raise a charge resolution case or request a merge scan, which can involve spending hours on the phone or webchat with HMRC, with daily interest mounting. In the end, it can take up to 2 years to resolve! A quicker, more cost-effective solution is to try our correction service.
A zero-value duplicate is harmless – importantly the employer’s pay bill and the employee’s PTA will be correct. RTI has been designed to be a YTD system and corrections can always be made on subsequent FPS submissions. That’s why our correction system works!
The problem is that with hundreds of thousands of potential corrections across 33 million employees in the UK, there is insufficient HMRC manpower to fix these – hence why it takes up to 2 years to correct.
There are currently no published plans.
References
RTI data item guide 2023 to 2024 v1.1