Try the following steps:
- Confirm the tax calculation using the HMRC tax calculator: https://www.gov.uk/guidance/work-out-an-employees-income-tax
- Tax code: can be found on the payslip
- Payment date: is the date of the pay run
- How often is the employee paid: frequency
- Is the period of pay on a week 1 or month 1 basis: The payslips will show W1M1
- What is the employee’s pay this month before deductions?: This can be found on
- the previous payslip
- Employee > Update > Details > System > View State and look at the PAYE, e.g. “Tax paid.YTD”: 654.2, “Taxable pay.YTD”: 5000
- Previous Pay and Tax: If your pay includes Previous pay and Previous tax from another job – whether from a P45, or sent by HMRC as a P6- then you must also add those figures to the current employment year-to-date YTD figures when using the HMRC calculator.
- Follow the steps at https://paiyroll.com/kb/my-deduction-nic-paye-is-wrong/ to find the root of the problem.
- Check various other information on the employee:
- Employees > Search > Update > Details
- Main
- Check the employee’s Start date for cumulative tax
- Tax tab
- Check P45 date, Tax code, W1M1 and Previous Pay and Previous Tax
- Check the Employee Statement (ABC)
- System
- View State and locate “PAYE”, which will include all the values we currently hold before the current pay run
- “W1_M1”: false
- “PBIK-YTD”: 4000.0
- “Tax code”: “K300”
- “Previous pay”: 0.0
- “Previous tax”: 0.0
- “Tax paid.YTD”: 5543.73
- “Taxable pay.YTD”: 16500.0
- “Starting declaration”: “C” },
- View State and locate “PAYE”, which will include all the values we currently hold before the current pay run
- Main
- Pay Item Editor > > Search > Show Statutory Pay Items
- Check PAYE Effective date, Tax code, W1M1 and Previous Pay and previous tax
- Employees > Search > Update > Analyse
- Selecting PAYE will show you the inputs, outputs and state after the current pay
- Employees > Search > Update > Details